IT Strategy Leader

Advisor to business leaders on IT Strategic Planning and adoption of technologies to enable rapid and effective business responses to changing market forces.  A seasoned IT professional who facilitates understanding of the use and impact of the latest technologies on key business capabilities.

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

BANK OF AMERICA
Charlotte, NC             http://www.bankofamerica.com

Enterprise Architect
Contribute to creation of IT Architecture Road Map for 2nd-largest bank in the United States.

FleetBoston Financial (acquired April 1, 2004)
Boston, MA                http://www.fleet.com

2000- present    Enterprise Architect
Contribute to creation of IT Architecture Road Map for 7th-largest bank in the United States. Develop technology strategic and tactical plans for use by IT management. Administer functions of the Architecture Review Board (ARB).  Identify technologies due for retirement and removal from service.  Investigate new technologies and develop high-level plans for their implementation across the enterprise for business flexibility, infrastructure efficiency, and transactional security. 

DAYLIGHT SYSTEMS CONSULTING
Milton, MA

2000    Principal IT Consultant
Assist a national third-party logistics company with its technology architecture assessment and planning during a strategic IT reorganization.  Worked with IT staff and business leadership to facilitate creation of an overall IT Architecture roadmap.

TUFTS HEALTH PLAN    - a large ($2.5 billion) regional HMO
Waltham, MA               http://www.tuftshealth.com 

Director, Information Technology (IT) Technical Planning

1998 - 1999    role: Enterprise Architect
Developed the function of defining and refining Enterprise-Wide Technical Architecture (EWTA) for agile IT support of business operations and changes in business direction. Led the IT Architecture initiative to create the process of defining and refining ITA principles and practices.  Began technical programs to "engineer out" any business-inhibiting technologies, and "engineer in" new component technologies which shorten the cycle times for systems development and operations, thus facilitating business response to market pressures.

1996 - 1997    role: Technical Planning "Guru"
Reporting to VP/CIO, provided leadership and direction for technology planning. Supported corporate-wide strategic initiatives by identifying technologies which could be deployed to achieve business goals. Developed and coordinated a Technical Planning Laboratory to prove technical interoperability and allow early demonstration and adoption of new technical products. Installed, tested, and advocated new technologies which could be demonstrated to have a positive impact on business information and operations.  Developed and refined technology architecture requirements, wrote high level integration plans.

Asst. Director, MIS Operations

1994-1995    role: integrate operations, services & Voice/Data Networks
Reporting to VP of IS, managed 45 staff in 4 groups: Technical Services, Computer Operations, Technical Writing and MIS Administration.  Managed for support of high business growth, new remote offices and newly-acquired business units.  Responsible for design, justification, approval and management of voice and data networks, as well as computer system improvements for seamless interoperability with close to 100% uptime for 1500 PC users with integration within Windows.  Provided WAN support for regional remote offices.  Responsible for maintenance, technical support and operations for numerous NT, OS/2 and Netware servers, HP3000 and HP9000 minicomputer systems, Nortel PBX voice switches, and an extensive data network - over 60 Ethernet segments supporting individual computing, groupware and high-end workflow applications with image storage and retrieval.

MIS Technical Services Manager

1993    role: Acting Director, aggregating all Technical Services
During an intensive 6 months of growth, managed design and installation of 48-segment collapsed-backbone switched Ethernet LAN, imaging and workflow system hardware (Macess: 13 servers, 50Gb storage, 250 on-line CD readers, 2 Kodak high speed scanners), as well as Operations support for all interfacing, system support & job scheduling.

1990-1993    role: Network Engineering & Services Manager - startup
Responsible for all computing infrastructure support.  Developed LAN and WAN networks from scratch.  Built up technical staff for network implementation and support.  Managed installation and support of new HP9000 and HP3000 corporate servers.  Supported 3270 emulation gateway to IBM/MVS over WAN.  Supervised 4 technical staff.

1989-1990    role: Systems Programming Manager - startup
Reorganized for fast business growth in MIS.  Developed the Technical Support function for accelerated acquisition and installation of corporate systems, networks and peripheral equipment.  Designed and installed a new corporate data center and connectivity for a new corporate headquarters.  Planned and executed the move of all computing equipment to the new facility (at Hobbs Brook Office Park) with 2 new technical "seed" staff.

1987-1989    role: Applications Programming Manager - startup
Developed a staff team of 6 from scratch.  Managed HP3000-based application development using 4GL and maintenance of custom COBOL/VPLUS Enrollment/Claims systems, PC deployment, configuration and support.  Performed system updates, configuration and support. Planned new computer system acquisitions, making configuration  recommendations and getting approvals, then installing and implementing all new computer room equipment.

HARVARD COMMUNITY HEALTH PLAN    - a large regional HMO, now called Harvard Pilgrim Health Care
Boston, MA

Lead Technical Analyst - systems programming & technical services

1986-1987 - Support technical environment for programmers and operators in large network of Mumps-based systems; write utilities; analyze & solve problems in applications, system performance & networking; plan & execute hardware/software upgrades.

Senior Programmer/Analyst

1984-1986 - Analyze business problems, interview users, define needed functionality, design solutions using Cognos' Powerhouse on HP3000, COBOL/3000, and InterSystems MUMPS (now called 'M') on DEC PDP-11 platform; train technical user personnel, troubleshoot and maintain existing systems and software, document programs and procedures, work with outside vendors for support and/or contract jobs. Performed conversion of entire membership enrollment MUMPS hierarchical databases to use the HP Image network DBMS on HP3000 platform.

Programmer/Analyst

1981-1984 - Principal programmer and internal consultant on matters relating to MUMPS hierarchical databases in HMO Membership System. Requirements analysis and conversion design to move onto HP3000/COBOL platform.

DATA INTELLIGENCE SYSTEMS CORP.
Cambridge, MA

System Applications Engineer

1978-1981 - Perform nationwide installation and on-site training in the use of 'turnkey' information system for the food and vending industry. Work extensively with 70 clients in solving all business problems, from analysis of office procedures to hardware repair. Develop teaching aids and system documentation. Perform DIBOL and BASIC maintenance programming.

MUTUAL BANK FOR SAVINGS (formerly Newton Savings Bank)
Newton, MA

Accounting Clerk

1976-1978 - Perform accounting and reporting functions using mainframe information system for growing regional bank.

EDUCATION & other credentials

2004
LinuxWorld New York

2003
LinuxWorld New York

2002
Gartner Group Conference: EAI & Web Services

2000-2001
Microsoft .Net - concepts, development practices
META Group's Metamorphosis Conference

1998 & 1999:
Enterprise Architecture Conference - Boston, MA
META Group's Metamorphosis Conference

1997 META Group: Enterprise Architecture Immersion

1995 Speaker on FDDI networks at Networld+Interop Atlanta
1995 various management seminars on TQM, re-engineering and supervisory issues
1995 Networld+Interop seminar: X.400 Integration and Messaging
1993 ASG, Woburn, Mass: NOVELL Netware 3.11 System Administration
1993 HP Seminar: Network Advisor -network troubleshooting
1992 ComNet Seminar: Troubleshooting Internetworks
1984 Hewlett Packard: Image Database Design/programming
1984 Quasar (now COGNOS Corp.): Powerhouse (4th gen. lang. tools)

1980-1982 BOSTON UNIVERSITY (part-time)
PL/1 Programming, Data Structures, Software Engineering, Database Management

1977-1978 NORTHEASTERN UNIVERSITY (part-time)
Systems Analysis & Design, COBOL Programming

1976-1978 American Bankers Assoc.: various banking practices courses

1974 HOBART COLLEGE, B.A
Major: English Literature, minor: physical sciences (pre-dental)